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how can i fix my mpman mp3player?

im putting my mpman into my usb slot to try and get my music off that and onto my computer it is cumming up with a msg saying that it dose not recognise the divice. i have tried to update the drivers for it but it is saying there is no other driver than the one that is installed but it just dosent seem to work how do i solve this problem? all i know about the player is that is called a mpman mp3
kenneth, April 2010