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how to get my reddmango MR118 to work properly?

it was stuck on repeat a few days ago, and now wont play any songs whatsoever, ive tried turning it off, and changing the battery , but no change.. any help ?
ceri, April 2010
Hold the multi key in the middle for a few seconds, then try it. also make sure you have the lock key in the right position

jefff, August 2011