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How do I repair sirrus shower unit?

How can I repair my sirrus shower unit. No water is being produced, either hot or cold, the showerhead and hose thereto are clean. I've removed this from the shower unit and still no water is produced. I live in a hard water area, does this mean it it silted up?
How do I clean this unit.
Lloyd, May 2010
sirrus what ?

hi-spec plumbing & heating (essex), May 2010