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how can i fix my starview box (virgin media 5401)?

I am losing various channels on my starview box is there any way i can put them back on.I have already tried re-installing the programs but it has not worked.Could any one possibly no what to do to solve this.Please.
Maghnus, May 2010
factory reset then reboote and re install

scaracef, May 2010
try deleting the lost channels then re-installing.

dan, May 2010
sorry no new codes last update 12/10/2009/
the only way you will get all your channals back is by getting the minimal package off your provider ,they have found away of blocking the signal...to freemans....

LES, May 2010