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Norton Anti Virus not able to run scan?

When I click on my Norton Anti Virus Corporate Edition to scan my computer it stops after 00:01 seconds and says Scan stopped by user. I tried setting a time for the scan to start but it came up with same statement Scan stopped by user. I have been useing this Norton Anti Virus for the last 8 years with no problems.
Any help much appreciated.
Andy, June 2010
be sure to remove all of the norton off your comp or you will not be able to reinstall it

mm, February 2011
i had this prob, just uninstall then reinstall either with disc or the code.

trev, June 2010