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My Whirlpool Washer (SM 8280869) Won't "Agitate"?

hi
My Whirlpool Washer (SM 8280869) Won't "Agitate".
It spins and drains,no problem.
There is a "ratchety" sound when agitator is moved by hand.

any suggestions are most appreciated.

thanks
Rob, June 2010
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