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My fridge and freezer departments are leaking alot of water?

I keep getting a puddle of water in the bottom of my fridge and now the bottom of my freezer.

I have cleaned the drainage channels, but to no avail.

I have the Bosch eXCELL KGU31123GB
Ali R, July 2010
link Click here to see other fixes for Bosch KGU31123GB.