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accessing service menu on samsung ws32Z419 tv?

Stuck on DTV and cannot change the channel.
I have tried the following:
Standby - INFO - MENU - MUTE - POWER
and
Standby - 1 - 8 - 5 - POWER
Both do not allow me access to the service menu
Any suggestions?
Blackburn, July 2010
link Click here to see other fixes for Samsung.