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How can I tell if my Neff b6774 0GB is malfunctioning?

My Neff B6774 0GB microwave/oven combi has cremated a mini chicken roast in 20mins, filling my house with copious amounts of smeech. I was using Hot air plus setting, and set to 180 degrees. No error messages came up, and all seems to be ok unless I use the programs with element usage, eg I used the automatic Chip program and my chips went black in 5 minutes rether than 12 it programmed itself for.
Z lavers, August 2010
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