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How can I get my headphones to work?

Everytime I insert the headphones in, my creative zen mp3 player, I cant hear anything, and there a fresh set of headphones.And At times i have to adjust the cord of the headphones to hear partially. I just wanted to know how i can fix it?
Marjorie, June 2006
Check this link, it worked a dream for me

http://home.comcast.net/~mercx/

Matthew Harkness, July 2006
link Click here to see other fixes for Creative.