I have the same fault with mine, but before when it has occured it was the water circulation pump that sits in the pipe work near the water tank, turn your heating on and you should hear it/feel it turning (buzzing sound), or there will be a big screw in the front, un do that (will loose a very small amount of water) and you will see if the impela is turning, or take that screw out when the heating is off and see if you can turn the impela with a flat haed screw driver.
Richie, October 2010