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Creative, jukebox, mp3 player, skipping, freezing?

Hi
I have a creative, jukebox (i think?) which plays fine when it is still, i.e. used at home and not whilst walking.
However, once i use it whilst walking or it is subject to the slightest movement it freezes and skips.
Any ideas how i could solve this?
Thanks.
jennie, December 2010