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Sanivite: the pipe at top keeps on popping out and floods my cellar?

I have a sanivite in my cellar for thewashing machine. The top pipe keeps on popping out and then flooding my cellar. I push it back and tighten the band around it but it still pops out mid cycle. Is there anything else I can do to stop this happening or why it keeps on happening?
Lucy Walker, February 2011
Same issue here... anyone know how to fix it?

Al Platt, May 2011