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How can I fix my washing machine from ruining my clothes!?

I have a NEC fuzzy logic 4.5kg washing machine that for some reason leaves black rubbery/black silty rubbery stuff on my clothes. If it is rubbed while on the clothing it spreads and looks like oil? If I shake the clothing it falls off, but then I have black stuff all over the floor which isnt good when you have white carpet!
Help!
Jenni, February 2011
link Click here to see other fixes for NEC Fuzzy Logic 4.5kg.