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how can i unfreeze my creative zen 20gb mp3?

player is frozen in recovery mode.with an occasional flashed note "firmware problem" and is not recognised by computer
joeileyjoe, February 2011
try up power it, lte the batteries run out, have no power in it for a day, charge it back up without turning it on, get to full charge again , and then turn it on , and see if it will free it from this mode,,

j, February 2011