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u.p.v.c. window.hard to close?

when i open window its o.k. but when closing it seams tocatch at top .at the both ends of the top there is a pointed rises that seam to fit up into the frame when closed .also i,ve noticed four marks along the bottom. this is the only way i can describe it .WHICH RUB THE FRAME WHEN CLOSING.
DENNIS, March 2011
Could be worn hinge. If window opens from bottom out.

Len, March 2011