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How can I fix my HDD & DVD/Video cassette recorder?

Help please! It's a TOSHIBA RD-XV47KB. The tape does not fully load. I cleaned the tape path and drum. The drum does not spin although is free to move. The DVD spins during the tape loading although not activated.
KEITH IN CORNWALL, May 2011
link Click here to see other fixes for TOSHIBA RD-XV47KB.