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Is it normal for un upright freezer to be warm to the touch on the outside?

this is a Kenmore frostless freezer.
Tom Ellis, September 2006
yes that is why it is frostfree.our sears freezer is about a year and a half old.we bought the extended warrantee that includes a serviceman check-out once a year. he said it is the way it is supposed to work.

art canal fulton, September 2006
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