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My iPod has a blank white screen - any tips please?

Hi,

My iPod Model No: A1285 16GB is just showing a blank white screen. When I connect to iTunes the iPod and contents show in the iTunes menu (& music can be played via iTunes). I tried menu + select and have now also restored factory settings, but still the blank screen.

Not sure there's anything else to do, but if you don't ask, you don't find out!

Thanks in advance. :)
Laura, July 2011