Just had a boiler gas service engineer around who states that because my Baxi back boiler does not have a flue liner and flue terminal that he cannot service it and where it is illegal to use,is this a fact as when we moved into the Bungalow approx a year ago we were informed that the boiler had been serviced, whats the differance now from a year ago , have the regs been changed ?? surely this should be an advisory item, any help would be appreciated GB

GEORGE, August 2011

Your gas engineer is correct in that it should have a flue liner attached and so he is correct not to work on it, firstly he couldnt do a correct flue flow test, nor could he guarantee the safety of the unit. At the very least he should have switched it off as "at risk", although i suspect it could also be classified as immediately dangerous too. I would be inclined to contact the previous owner to find the last gas engineer who serviced it and report him/her to gas safe register. You can aslo contact gas safe register and ask their advice.

chris m, August 2011