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thumping noise?

My LG front load washer makes a Thumping noise. If you turn the drum it thumps like it is not seated properly. The drum leans forward and is no longer suspended. I took the front panel off and the boot to see what could be done. The outer tub, I do not know if it had a plastic ring that help hold this part up. do not know what to do. Please help
cwalls04, December 2011
you will have to take the back off, to get a better look at the drum, and see what the problem is? and then you can start to try fix it,

k, December 2011
link Click here to see other fixes for LG.