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how can i fix the image?

When I insert a dvd the image doesn't come up(but I can still hear the audio), what should I do?
jose, December 2004
If you are using an AV cable, replace it with another and test again. If you play into a TV through the aerial connection, check the tuning of both DVD and TV.

If still not working, make sure that the correct video format is selected in the DVD settings.

Ken, January 2005