ok. simple fix, very cheap!!!
i had dropped my zen micro in the parking lot at work and the same thing happend. all the thing did when i turned it on was say CREATIVE. for 2 months it just sat unused, untill one day, out of anger i spiked it onto the carpet. not 1 time, but 4 times. and when i turned it on i didnt even get the CREATIVE. then i gave it a SUPER BOWL football spike, the thing bounced over my head!
and when i turned it on it WORKED !! everything was still there!!!
im being honest. just make sure the surface is carpeted!!
good luck.
drunky, November 2006