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My sky plus box is on stand by and will not switch on? ?

I found it in his state this morning. Powered he unit off and on, I have reset the remote control in case it was that but the unit will not come on! I called sky and hey just told me to power it off and to hold down the left and right button while the power came on. But still nothing has worked. Can some one help!
Pavp, October 2012