We opened it up and oiled the blower fan and that wasn't the problem. The squeak is coming from the area of the fake logs and flames and we can't figure out how to access the area in back of those.

Leslie L.Kaye, December 2012

On the model I have (which has no access in the back except for the bulb portion on the bottom) I've removed every screw I can find, and then (from the front, I had to remove the glass panel. Then I had to pull a cardboard-like, dark-colored backing forward to see the steel rod that turns behind the flame that is causing the squeaking noise. Now I just need to dust it out and oil the steel rod and hope that stops the annoying squeaking. Use a flashlight, which helps you find the screws. Some are on the sides of the front and are hard to see on my model.

Sandy, January 2014