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How can i fix my Sony Trinitron KV-21V6U?

The play tape mechanism is jammed on. It will play pre-recorded tapes, but no others. Also, do I need to set up non-standard remote control as TV and VCR, or can I get one setting for both?
AndyMcD, April 2013
Sony XBR 36 inches

Problem: horizontal lines and the picture gets compresses towards the top of the screen.
I hit the top of the TV and the picture gets corrected but only for few minutes.

What can be done?

SOUREN, June 2014
link Click here to see other fixes for Sony.