Hi there...what your saying is a common sign that your stairlift main carriage batteries in the carriage are faulting and need replacing, these batteries only have a life span of about 3 to 5 years depending on wear and tear of the lift..The batteries in your stairlift should be 2 x 12 v.7.2 amp and widely available...If you are replacing the batteries in carriage yourself remember to switch the isolator switch off at the back of carriage first......hope this will help you.......paul.....portsmouth uk
paul, October 2013