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Programs misisng from guide?

All the programs in th guide have disappeared
How can I get them back. I have switched off box and left it off for 5 minutes but there are still no programs in the guide
Linda, November 2013
Here is an answer at random to your secretive question.

Your recorder may be a Top Up TV recorder or it may not be. Top Up TV used to broadcast a 14 day programme guide, but permanently ceased broadcasting on 1st November 2013.

Owners of Top Up TV recorders have reported on-line that they have successfully looked through the on screen menus and found the setting to change from the defunct 14 day programme guide to the 8 day freeview programme guide. Apologies, but this is a programme guide and will not contain anything technical or non-UK schedules when used in the Uk.

Immediately after changing the setting to the 8 day epg a Top Up TV recorder owner should be patient. It takes time before all the epg is populated without any gaps.

You are very mysterious. There are many DTT receivers, each have their own foibles.
You have not said what the make, model and software is for yours. The how to mend it question box does remind questioners to state the make and model as that will help other owners and attract those who know about that make and model.

Not Linda, November 2013