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flames work, fan works, no heat?

We have a Dimplex Lincoln model that is only 3 years old, we only use it in the winter, evenings and over the weekend, the flames come on and the heater fan comes on, we get a little bit of heat and then the heat stops even with the thermostate turned up the whole way, what is up with this??
Jimmy, May 2014
Does the element glow? if so the blower fan is not working/going fast enough

toptrish, May 2014
link Click here to see other fixes for Dimplex.