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electrolux ewx14440w washer-dryer does not start?

electrolux ewx14440w washer-dryer. All lights are on as though its ready to go, but when you press the start button nothing happens. Ive turned off/on changed wash settings etc and moved load around in the machine and left it a few hours but still nothing happens. Any help gratefully received.
MNJ, April 2015
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