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karcher steamer?

I have a karcher steamer the fill cap just keeps turning even with putting pressure on it anyone any ideas
malc, February 2016
I have exactly the same issue. Cap just spinning as if there is no thread. I don't think there is a technique to it. ..it's the same principle when unscrewing any cap with a thread. I've only used it 3 times!

KIM H, May 2016
Either the cap is defective or you're using the wrong technique - careful examination might provide a clue.

Good Luck..., February 2016
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