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Hotpoint HCM15 integrated coffee maker - indicates "waste tray missing"?

Hi, I've just moved house and the kitchen has an integrated Hotpoint coffee machine (model indicated above). The message keeps saying "Ready, waste tray missing", but the waste tray is in place!
Does anyone have any advice or had a similar problem?
Thanks in advance
R
Ruth, August 2016
link Click here to see other fixes for Hotpoint.