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fixing new wall clock ?

Just got a new battery operated wall clock. Put in new Duracell AA battery. Working fine, then stopped. Tried new battery?
Sharon, October 2016
Get it back to the store where you bough it and get a refund or replacement.

Obvious, October 2016
Then you have a defective clock mechanism - take it back to the shop and ask for a refund.

Good Luck..., October 2016