just a thought, but why not do a Google search for, oh, say "neff washer-dryer V6320X0GB/01 error e13"
Within 10 seconds you'd have a whole raft of results, including stuff like this:
http://www.justanswer.com/uk-appliance/5t291-e13-showing-door-locked-pulled-red-unlock.html
http://www.ukwhitegoods.co.uk/help/fix-it-yourself/fault-codes/laundry-fault-codes/3312-bosch-neff-siemens-integrated-washer-dryer-error-codes/
Anon, October 2016