The letterbox in my porch is in a uPVC panel (not in the door). The hinge mounting for the flap on the outside broke, so I swapped the inside and outside units (they are plastic units where the tubes which form the penetration through the panel (which is 2-3 inches thick and filled with polystrene insulation) telescope together). Now the outside hinge mount has broken, so I need two new letterbox units which slot together and fit the cutout in my panel. Where would I get them from?

Simon, January 2005

In addition to these sites try www.handlesandhinges.co.uk who have a good selection of letterboxes for upvc doors

Janet, March 2010

Try "safensoundltd.com" we have a good selction with different colours available. The letterboxes come as a complete unit (inside and outside) including the plastic sleeves that go inside the frame. The aperture depth size range needs to be 40-80 mm to fit in a midrail/frame and 20-40 mm to fit in a pvcu pannel. If you aren't sure which size range to buy then go for one with the larger aperture depth as you can always cut the plastic sleeves down using a hack saw. We stock all types of hardware at "safe n sound ltd" to enable upvc windows and doors to keep working. You can also contact us on 01422 378558 for any assistance.

Chris White, April 2005

Try screwfix.com and search under "letter plates".they have a fair selection.

whitey, February 2005