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Whirlpool AWG032 Not Spinning Or Draining?

Please can someone tell me where I can get a part for this as I have been advised by a washing machine engineer that it needs a new Timer and the cost is almost the same as a new machine! I suspect they are trying to rip me off as the labour charge to fit it is nothing so they are saying it will cost £193 (only £16 labour).

Thank You
Paul Warren, February 2007
Paul: did you get a resolution of your problem?
Mike: What filter? There is an access port for checking/clearing the the pump but there is no filter and the User Manual makes no mention of a filter.
My problem (with an aunt's machine) sounds identical. Turning the knob to the 'E' in SYNTHETIC gets the pump to empty the drum so there is nothing wrong with it.

Eric, January 2009
you have a blocked pump.check the filter.

mike, February 2007
link Click here to see other fixes for Whirlpool.