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How can i get my zen to quit freezing?

My zen micro has been working fine until a few days ago it will start up but freeze at the creative part and wont even shut off. i took out battery, put i back in and charged it and it still freezes. is there any thing i can do to fix it?
Hilary, March 2007
chek another post .... http://www.howtomendit.com/answers.php?id=61691

bauti, April 2007
link Click here to see other fixes for Creative.