I'm sorry. I don't have much of an answer for you. But, I am having the same problem with my portable DVD player. I called Polaroid this morning and they said that if it's past it warrantydate (which mine is) then the only option is to get a replacement player. They do not fix them, only replace them. However they said it would cost me $135 to replace it. Frustrating! I'm just going to buy a new one and stay away from the Polaroid brand. It's just junk!
Jen, April 2007