Hi there
holding down the music key is correct I did try this on Monday 02 August 2010
It worked
to the one who tried this in the first place
thank you
Anthem Govender South Africa
ANTHEM PERUMALL GOVENDER, August 2010
Hi There. Had the same problem. The Red Lock indicates that it has been Child Locked, this could be done my accidently pressing child lock. On your remote control there is a MUSIC button, to turn off the red child lock PUSH & HOLD the button. The red lock does not go off with a qucik push. You need to Push & Hold The music button for about 10 secounds.
Anesh, February 2008
Hold the music key on the remote for 10 seconds and that will unlock it.