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unlock washing machine?

My hotpoint aquarius plus washing machine, says test, cannot unlock, spoke to hotpoint and they gave me a few ways to try, but unsuccessful!!!!
Desperate now any ideas please?????
Clare Vick, June 2007
My washin machine show me that its lock and pause how to clear it from that cicle

Manuel sandoval, April 2012
Hotpoint’s are go into test mode when the start button and the on/off button are pressed at the same time. If you are stuck in Test mode, simply hold the start button down until it comes out of test mode, then hold both the start buttons and the on/off button down until you see ‘D:end’ or similar message.

Joanna Roberts, June 2007
"Hotpoint’s are designed to go into test mode when the start button and the on/off button are pressed at the same time. If you are stuck in Test mode, simply hold the start button down until it comes out of test mode, then hold both the start buttons and the on/off button down until you see ‘D:end’ (or similar message)."

Joanna Roberts, June 2007
link Click here to see other fixes for Hotpoint Aquarius.