Hi,
I have a new PC, Windows Vista & I've installed Camedia Master onto it, as I did on our old one. That has worked no problem, and now I'm trying to transfer the images from Camera to PC, but it wont work. the PC saying 'unable to detect camera' can anyone help, please?

Elaine, July 2007

Sorry, can't help but to add to this, I have an olympus c-450 zoom and have had the same problem ( new laptop with vista & it won't recognise camera )
Did you get anywhere with yours ?

Bev, January 2008

you have to say ok on your camrea

jim, December 2007

Hi there,

Just to let you know that I've solved the problem now, many thanks to you for your help. I'm so chuffed I can transfer pictures onto my PC :-)

It turned out I didn't even need Camedia Master! When I plugged the cable into the camera and the PC, a box came up giving me different options and I clicked on transfer pics and that was it! Great results.

Thanks again :-) :-)

Elaine, August 2007

Dear TooHotinAZ,

Thanks for you help, I'm gunna check out the things you've suggested then I'll post a note on here to let you know how I got on with it. Fingers crossed!

Cheers :-)

Elaine, August 2007

It's possible that the differences between the old Windows operating system and Vista have changed the way the software works. Did you have to install other software by Olympus on Windows? Is the Camedia Master s/w for the camera, or it is a general photo capture s/w? It sounds like you are trying to run a program that worked on old Windows on Vista, and the s/w has not been upgraded to Vista yet. Check if the Camedia Master s/w runs on Vista, or if there is a new driver for the camera?

A general card reader should solve your problems - just make sure that the s/w for the reader has a Vista version. Also, you may wish to partition your hard drive, and install your old Windows s/w on it, and run all your non-Vista programs on that part of the hard drive since many programs will not have a Vista version available. If you still have your older PC, put your photos on that, burn a CD, and then move them over.

Good Luck.

TooHotinAZ, August 2007