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how do i fix Curtis DVD 8017?

My grandsons Portable dvd keeps saying no disc on the screen.
what could be wrong? How do i fix. company wont do anything.
mary Glider, July 2007
I have the same problem with both of my dvd players! I just got off the phone with Curtis and they want me to send the players and $35 each for them to fix it. The warranty is 1 year parts and 90 days labor but it seems like this problem is widespread. Have you had any luck finding any help?
Brad

brad, September 2007