I think my mp3 player (Sandisk Sansa E250) has a virus. It all the sudden started saying all my audio files are bad. Then, it locked up and won't change screens or turn off. I have Norton 360 and it scans my computer every day, but I still think I might have a virus on there. Can I fix this, or am I just screwed?? Please help!! I don't even own this player. I've just been borrowing it for the last couple months.

Abberkadabber, August 2007

My element mp3 player has a virus and i can turn it on but when i go to the music it says no files and when i try to record a song it says overrecord. how can i clear it???

ladazha, March 2010

my coby mp3 player doesnt trurn on.i was listening and all of a sudden it shut off,with a full battery.PLEASE HELP!

brian, March 2010

my mp3 player wont turn on, it will light up but thats all.it all started when i put a song on it off of lime wire.i already had about a hundred songs that i got from limewire but just the other day after i downloaded it to my coby, it said updating library (normal) but then it just stayed like that for hours ,so i reset it and now it only lights up.i was able to delete all songs even the one that i think had a virus but it still wont work!any ideas?

micheal, February 2010

I have the same problem. Except my computer doesn't detect the player so I guess I'm stuffed. :(

lolz, October 2009

i have had a virus on my pendrive it kept stopping on songs and wouldnt let me change the song. wouldnt let me turn it of. and was jumping like a cd on some songs
i plugged it in my laptop and run my norton antivirus, it found a virus and fixed it then i went on my pendrive and its deleted all of my folders that had music in it.
i only have two albums on it now :S

is there anyway i can get my music bk?

kyle, June 2009

my mp3 has a virus. i think. it turns on buy it says the philips thing on the screen then when its susposed to load but it doesnt it just turns off. also when i tried to delete files it wont regester on the computer. Its a philips go gear 2 gb

philip, March 2009

Try deleting the file you think it came from.

ZAC big MaC, March 2009

Go to www.anythingbutipod.com.

They will help you fix it. Back up all the music.

asdfasdfasdfasdfasdf, December 2007

try to update ut Norton and scan it again to see if any virus can be detected. if that doesn't work, just format ur mp3 player, maybe there is something wrong with ur audio files.
u can learn more solutions to common mp3/mp4 players problems by this link:

http://www.sourcingmap.com/faq.php?category=General%20FAQs#137

jennyyu, September 2007