Does anyone know if I'm able to and how to recover the contents on the player? If the player is not able to be fixed I want to transfer the music to another device. It was not saved to my computer.

Patrick G., September 2007

This happened to me too and when I found this answer I almost passed out b/c it worked. Turn it on to when the EAX menu comes on. I think I had to take the battery out and put it back in. As the EAX screen comes on smack (and I mean SMACK) the upper right hand corner above the menu button and you should hear the hard drive grind on and it should play fine. Good luck.

Heather, September 2007