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How do I fix a Kenmore Elite HE3 front load washer on "control locked?"?

How do I fix a Kenmore Elite HE3 front load washer on "control locked?"
Jeff Borengasser, April 2005
hi my washer the little lock thing broke but ive been using by putting the gray butten back in and its been woking till yesturday now all i hear it clucking sounds and it doing the du thing and i cant get it to stop doing the du and the clicking what can i do ive been using it like this for a year

michelle, June 2012
I dont know what button to push

mireya, November 2011
Okay my washing Machine door is locked, I push the button for three second and nothing . I even unplugged it and tried the button again and nothing.

Evelyn, July 2010
YES!!! That IS the correct button ... if I had only read the stupid washing machine I'd have known better. Thanks for saving me a call to the landlord ... he'd have blown his lid if we called about more issues so soon after the last

MissMiss, August 2009
wow! THANK YOU!! with the "control locked" - we were actually looking to buy a NEW washer.... and i told my hubby... "let's look it up online" and SURE ENOUGH.... i found this site with the answer!!


THANK YOU!

Heather, July 2009
Thank you for documenting the 'fix' here. With the history of particular model, I always assume it's broken.

Now I know, it was just operator error...at least this time...

SteveG, April 2009
thank you , thank you, thank you!!!

carri, February 2009
Incredible, I never noticed that button on the panel. The operator told me to hold and release the cancel button and to unplug the machine for several minutes and nothing worked. I then googled the question, found this site, and this answer, and in 3 seconds my problem was solved. I now just have to cancel the service appt. Thanks everyone.

David, January 2009
Thanks Mark. It was super easy.

Claudia, March 2008
How do I fix a Kenmore Elite HE3 that is out of balance?

Bob Prendergast, February 2007
It was that easy!?!?!
Man I'm glad this website was here. I called Sears Repair and they were going to make us wait a week for some idiot to come out and press that button. Why couldn't they have simply told me that on the phone?

Clayton Dukes, August 2006
There's a button on the panel, bottom left, which has small print under it with instructions to press and hold three seconds to unlock the controls. We inadvertantly did this with ours, and missed the find print until I found the answer elsewhere...

Mark Silbernagel, April 2005
link Click here to see other fixes for Kenmore.