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How can i fix a frozen creative zen micro?

my creative zen micro froze after coming to the creative screen and i can't get it to turn off. I've tried taking out the battery and nothing is working. Whats wrong and how do i get it to work?
Lauren, October 2007
these are not answers, they are repeats of the same question, so who has the answers? oops this is not an answer either.

chris, March 2010
mine just stays frozen even wheni turn it on it goes frozen and when i charge it.

Jean-Pierre, January 2008
Mine has done the same. It still plays music but the screen has gone, can anyone help?

Suzie, January 2008
Hi
Did you get an answer as mine has done the same just out of the year warranty as well

Cheers
Val

Val Rose, January 2008
link Click here to see other fixes for Creative.