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Why can't I load a cassette tape on my Canon ZR300?

This is a 2005 model but is a brand new unit given to me as a gift. After fully charging the battery, I tried to test the unit. I tried to load a new blank cassette tape, but it is always ejected. The door won't close if there is a cassette loaded.
caycan, October 2007
I disconected my battery pack from the camera for 15 minutes and unplugged the power adpter too. After 15 min I put the battery pack back on and presto, the tape loaded.

This was the first time it happened but I am hoping if it happens again the same fix will work.

akohen, November 2007
link Click here to see other fixes for Canon.