Scunci Steamer Model SS-1000. It worked the first time I tried to use it, but not since. Water was placed in the tank.

Red light comes on, but it does not heat up nor produce steam. Where can I have it checked or repaired?

Roland Mower, November 2007

I just found this website. I have been looking for a new handle for two Scunci floor sweepers. I don't know if they will be of help to any of us.

http://www.man-na.cn/Contact_us.php This is the link to the homepage for the company that makes the steamer. Hope you are successful.

Steam Cleaner (TVM6032)

Manna International Co., Ltd. is located in Ningbo-a city in the middle of China's eastern coast. After years of effort, We have as quality manufacturer, suppliers and exporters. W...

[Last Updated: 2008-05-08]

Vivacious, May 2008

I'm sorry I don't have the answer. I'm actually writing to say I have the same problem with mine. I was trying to find the answer to this very question. In reading other comments on this steamer, I believe that answer will be difficult to find. Apparently the Scunci company only deals with hair care products and no longer makes steam cleaners. A consumer called their 1-800 # to get some questions answered and that's what was told to them. I'm not sure if that's a fact but, it is what I read. Good luck to you.

As for myself...I'll probably just get a different one all together. Seems like it would be less of a hassle.

Grace, November 2007