My Kenmore side by side fridge is not reaching a safe tempature. Both the freezer and fridge are not at the temps they should be and I have them set to the coldest setting. The feazeer is around the 35 degree mark if not a little warmer and the fridge is a temp of almost 60 degrees which is dangerous. I have already had some milk spoil. Why is thils and is there anything I can do to fix this? Please help if you can!!!

Kristina Soucy, November 2007

Well Kristina it helps to list a model number, set your controls to midrange and observe what's operating.. Is the fan blowing inside the freezer? and keep in mind some units temporarily stop the fan when the door is open... Is the fan by the compressor blowing? clean the condenser coil if dirty... Next look for a frost buildup on the rear inside wall of the freezer.. Removing this cover will expose the evaporator coil and if it's iced up then you're having defrost issues.. Use a hair dryer to melt this ice and that will get you back in operation for a few days until you determine what's causing the system not defrosting... Post back here if you need more help.. good luck, kooler

kooler, November 2007