When I start my computer, the AOL spy zapper programme runs. However,once it has finished and I try to close the page it usually freezes and the only thing I can do is unplug the computer and start again. I have gone to the add and remove programme section , where it says to go to delete it but I cannot see it listed. Any idea on how to a) stop it feezing the whole computer , or b) deleting the programme once and for all? Thanks

Martin, July 2008

HI MY NAME ROSEMRIE, I AM DEAF, BUT COULDN'T FIGURE OUT THE COMPUTER WAS SO SLOW, FREEZE,AND MY AOL DESKTOP CAN'T THUR MY PASSWORD ON BUT STILL ON MY SCREENNAME . I NEED YOUR HELP AND I WANT TO EVERY GAME, JUNKND ,GET TRASH OUT. PC AND I DO FIX BUT NOT MAKE ISN'T RIGHT NOW I GIVE UP "I DO NOT SPEAK ON THE PHONE" UNDERSTAND THANKS PLS LET ME KNOW..

ROSEMARIEWND@AOL.COM, October 2008